AED Recalls

Extend the life of your AED as much as possible through our comprehensive database of AED recalls and updates available (most of which are free).

Don’t let your AED become out of date from American Heart Association (AHA) guidelines. AEDs are designed to be updated. Also, all major AED manufacturers and their models have had software or hardware upgrades through FDA field corrective actions or FDA equipment recall notices. Extend the life of your AED as much as possible through our comprehensive database of AED recalls and updates available (most of which are free).

Phillips / Field Safety Notice: Contact Pin Contamination

Recall Date: 2/14/2014
Title: Feild Safety Notice: Contact Pin Contamination
Units: A limited number of Philips HeartStart Home and OnSite (HS1) models M5066A and M5068A are affected by this action. Philips has identified the serial numbers of all affected devices.
Issue: In a limited number of HeartStart Home and OnSite (HS1) AEDs, one or both contact pins may be contaminated by residue from the soldering process. This contamination could prevent an adequate connection between the pads cartridge and the AED.
Fix: If you are have an affected device, please contact Philips for a replacement AED at 1-800-263-3342 and select option 5. Live technical support is available Monday through Friday, 7:00AM to 5:00PM PST. You can also leave a message 24 hours a day, seven days a week; a customer support representative will return your call promptly on the next business day.

Please keep your AED in service until you receive a replacement if there are no alternative defibrillators readily available.
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