AED Recalls

Extend the life of your AED as much as possible through our comprehensive database of AED recalls and updates available (most of which are free).

Don’t let your AED become out of date from American Heart Association (AHA) guidelines. AEDs are designed to be updated. Also, all major AED manufacturers and their models have had software or hardware upgrades through FDA field corrective actions or FDA equipment recall notices. Extend the life of your AED as much as possible through our comprehensive database of AED recalls and updates available (most of which are free).

Phillips / Field Safety Notice: Contact Pin Contamination

Recall Date: 2/14/2014
Title: Feild Safety Notice: Contact Pin Contamination
Units: A limited number of Philips HeartStart Home and OnSite (HS1) models M5066A and M5068A are affected by this action. Philips has identified the serial numbers of all affected devices.
Issue: In a limited number of HeartStart Home and OnSite (HS1) AEDs, one or both contact pins may be contaminated by residue from the soldering process. This contamination could prevent an adequate connection between the pads cartridge and the AED.
Fix: If you are have an affected device, please contact Philips for a replacement AED at 1-800-263-3342 and select option 5. Live technical support is available Monday through Friday, 7:00AM to 5:00PM PST. You can also leave a message 24 hours a day, seven days a week; a customer support representative will return your call promptly on the next business day.

Please keep your AED in service until you receive a replacement if there are no alternative defibrillators readily available.
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AED Recalls by Brand
PackagesFree Offer 1Free Offer 2Free Offer 3Free Offer 4Free Offer 5Free Offer 6Free Offer 7
HeartSine Defibrillator Packages48 Packs of Germisept Multi-Purpose Wipes
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50-Pack PPE Kit w/ Purchase of Two (2) AEDs
BUY NOW		First Voice Training for 30 w/ Train-the-Trainer with Purchase of Three (3) AEDs
BUY NOW		1-Year Subscription to E.M.M.A (Emergency Management Mobile Application) w/ Purchase of Two (2) AEDs
BUY NOW		1-Year of First Voice Manager Compliance Software
BUY NOW		1-Year of AED Medical Direction
BUY NOW		2-Years of Remote Monitoring Cellular Service
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GERMIsept Multi-Purpose Wipes PackagesHeartSine Samaritan AED Defibrillator with Purchase of 3,000 Packs
BUY NOW		50-Pack PPE Kit with Purchase of 2,016 Packs
BUY NOW		First Voice Training for 30 w/ Train-the-Trainer with Purchase of 1,104 Packs
BUY NOW		1-Year Subscription to E.M.M.A. (Emergency Management Mobile Application) w/ Purchase of 1,104 Packs
BUY NOW		1-Year of First Voice Manager Compliance Software with Purchase of 1,104 Packs
BUY NOW		1-Year Medical Direction / Physicians Oversight with Purchase of 2,016 Packs
BUY NOW		2 -Years of Remote Monitoring Cellular Service with Purchase of 1,800 Packs
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PPE Combo Packages *HeartSine Samaritan AED Defibrillator with Purchase of 4 PPE Bundles
BUY NOW		48 Packs of GERMisept Multi-Purpose Wipes
BUY NOW		First Voice Training for 30 w/ Train-the-Trainer with Purchase of 2 PPE Bundles
BUY NOW		1-Year Subscription to E.M.M.A. (Emergency Management Mobile Application) w/ Purchase of 8 PPE BundlesBUY NOW
1-Year of First Voice Manager Compliance Software with Purchase of 2 PPE Bundles
BUY NOW		1-Year Medical Direction / Physicians Oversight with Purchase of 4 PPE Bundles
BUY NOW		2-Years of Remote Monitoring Cellular Service with Purchase of 2 PPE Bundles
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First Aid Training Package**Free AED included with Ea216 free wipesPPE Combo3 Training Packs – free E.M.M.AFree FVM2 Training Packs = free Medical Direction2 year RMS free
E.M.M.A. Emergency Management Mobile ApplicationFree AED included with EAFree 1,056 wipesFree PPE ComboFree TrainingFree FVMFree Medical Direction2 year RMS free
First Voice ManagerNo OptionsFree 168 wipesNo OptionsNo OptionsFree PPE ComboNo Options2 year RMS free
Medical DirectionFree AEDFree 168 wipesNo OptionsNo OptionsFree PPE ComboFree First Voice Manager2 year RMS free
Remote AED Monitoring SystemNo OptionsFree 24 wipesNo OptionsNo OptionsNo OptionsNo OptionsFree First Voice Manager

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