| Recall Date: 02/16/2018 |
| Title: Field Action for R92 Resistor Issue |
| Units: A limited number of Philips HeartStart Home and OnSite (HS1) and Philips FRx units are affected by this action. Serial numbers of all affected devices. Home/Onsite: A02I-xxxxx – A13B-xxxxx FRx: B04L-xxxxx – B13B-xxxxx |
| Issue: The issue affects certain HS1 (OnSite) and FRx defibrillators, which contain a component called a resistor that, under extremely rare circumstances, may fail when high voltage is applied. In all instances of resistor failure, the AED will initially communicate the failure by emitting a pattern of triple chirps. |
| Fix: If your device is part of this notification and is still under warranty, customers may choose to receive a refurbished exchange unit at no cost If a device is no longer under warranty or if customers wish to purchase a newer model replacement for their present AED. Philips is offering trade-in rebates, ranging from $50 to $625, depending on the age and model of the affected AED. To request a warranty exchange unit or a trade-in rebate, or to obtain additional information, customers should contact Think Safe at 888-473-1777. |
| Alert Documentation |